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nonhlanhla M

1 reviews | Active since Mar 2016

30 May 2020, 15:35

RCS greenstone game Customer service assistant went awol, leaving customers stranded for assistance

Bad customer service at green stone game rcs.. waited for two hours to be assisted, left without being assisted. The person that assists with rcs went AWOL and left the work station, they tried calling her numerous times without her responding, she probably went shopping and forgot she is working..

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Replies (1)
RCS
RCS's reply30 May 2020, 16:00
Official
Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group