RCS Gives no response

Good day, I have with no success so far have been trying to sort out my account with RCS. Its been going on since November 2014 and I am fed up with their service, firstly i have phoned numerous times of which the phone gets put down in my ear and all the other times their customer service department never ever phones back. If this does not get sorted out within the next 2 days Im taking the issue to the ambuts man . i have sent through all required documentation as requested by their customer care department