KC
Khensi C

1 reviews | Active since Oct 2018

15 Oct 2018, 20:12

RCS gives- Appauling service

My account was previously in debt review whivh has been cancelled as the court order was rescinded!

I have been making numerous calls to try abs settle the account but RCS customer service consultant are useless.

I'm being taken from pillar to post... All I can any is to get the current outstanding balance, settle it and close the stupid account!

They have exhausted my patience with this *******!

0
Replies (2)
RCS
RCS's reply17 Oct 2018, 09:40
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply25 Oct 2018, 13:13
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS