1 reviews | Active since Apr 2017

14 Jun 2020, 14:57

RCS GAME worst ever service

Game RCS worst company ever I never even mised one payment ever i always paid on time then i havent worked in lvl 5 lockdown i still made a plan to make payments then i saw none of the payments had been deducted from my account R288 worth of goods bought i had to repay R480 so i end up sending them a email of all my proof of payments for april and may and still no reply in 7 days i send them a second email and 4 days later a reply that a payment made in april will only be able to get prosessed on 17 june so i went to get a settlement amount on 14 june only to find out that i need to send them yet march proof of payment as well so me as a client need to do their job by sending all proof of payments to try to get my account sorted and yet the settlement amound is still R111.06. Rcs is the worst company ever and they are *****ing clients hard earned money due to their incompotant staff not being able to do their job ! Please if you have a RCS account double check your statements and make sure its correct and i will not advice people to get an RCS account at all .

Please stay away from this company they are the worst company ever to deal with and to try to sort out your account with and not even to talk about the staff that cant do the job they are hired for but they are quick to call you about payments even if you know that you never missed a payment since day one.

Please be carefull and dont fall for their Bulls@#! Stories STAY AWAY FROM RCS IF YOU CAN

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Replies (1)
RCS
RCS's reply14 Jun 2020, 15:29
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group