SM
Sharon M
1 reviews | Active since Mar 2021
14 Aug 2021, 19:04
RCS GAME - VERY POOR SERVICE
On Monday I wrote a review for Rcs about their bad service. They rep**** my message and told me I will get help. Till today nothing was done they didn't bother to contact me or something. It is so easy to open their account but when it comes to closing it you need strength to fight with them. The account is being paid in full 2 years ago but not closed. When I check to my credit app the shows activate. I have being sending emails with no luck. Next thing someone will make ***** with that account and they will come running to you telling you to paid up. Where as you close the account and they choose to left open,for what? For *****? It's being 2 years already how many years must it go?
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Replies (2)
RCS's replyOfficial
14 Aug 2021, 20:01Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply14 Aug 2021, 20:01
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
SM
Sharon M's updateReviewer Update
15 Aug 2021, 12:11That's what you said last week and nothing was done.Empty promises all the time.
SM
Sharon M's update15 Aug 2021, 12:11
Reviewer Update
That's what you said last week and nothing was done.Empty promises all the time.