RS
Richard S

1 reviews | Active since Jan 2012

14 Jun 2021, 15:21

RCS GAME SUCK

RCS - Game Account - Called 5 Times and they have NO clue whats going on. They charge a interest Rate of 20.5 % ??? They hand you over - you pay and keep on paying for 3 Years and the account is not coming down, or very very slow. When you call them they have no Idea what you are asking because its to difficult to aswer and you get cut or transferred to 4 other departments and they also don't know. Then you do a normal enquiry and they tell you that if you don't pay your account your CREDIT RATING will suffer. HAHAHAHA - I don't have one idiots. Asked to get a call back - NO WE DONT CALL. LETS SEE HOW FAST THEY CALL IF I DONT PAY -- AGAIN

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Replies (2)
RCS
RCS's reply14 Jun 2021, 16:47
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

Best regards,

RCS
RCS's reply13 Aug 2021, 09:04
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 
RCS CARDS 

Best regards,