1 reviews | Active since Sept 2020
RCS GAME Stores account
I have been in conversation with multiple groups working with RCS Game account collections for over the past year. Yes it has started with me missing 3 payments and being handed over to an ARA Group. But after making R500 eft payments for 9 months my account was payed in full. After almost a year of emails threatning to blacklist me and handing me over for bad credit I thought this would be over by now. I have sent proof of payments to multiple persons at the ARA Group and was recently being contacted by VVM also a group collecting for RCS GAME and I had to go through the whole story again. SendSendIing proof of payments and talking to different people everytime. They gave me a number to whatsapp so I can follow up on the progress of my situation. THIS WHATSAPP RESPONDER ONLY ASKED FOR PROOF OF PAYMENTS AND HAVEN'T REP**** EVER SINCE.
I tried applying for a loan earlier in July thinking everything is sorted just to find out that according to RCS GAME my account is still outstanding. I have payed het last installment in March 2020 already. Immediately I started phoning again trying to find out what is going on. And everytime they tell me they will make a note and phone met back. I am really fed up. These people are incapable of sorting the situation out.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
