RCS Game store acc closure

Item: RCS
Rating: 1
Author: Tsholedi S

I have asked my game store account to be closed from the 1st of October and to date I haven't been given feedback whether is closed or not. No one keep me in loop. I've paid the settlement amount on the same date so I really don't know what should it take before my request is honoured. If it is honoured, why can't I be kept in the loop????

Helpful (0)

Replies (2)

RCS's replyOfficial

16 Oct 2020, 13:43

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply16 Oct 2020, 13:43

Official

RCS's replyOfficial

20 Oct 2020, 09:30

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.

Kind Regards,
RCS CARDS

RCS's reply20 Oct 2020, 09:30

Official