RCS Game Store

Item: RCS
Rating: 1
Author: Sello M

I have made a payment on my account on the 24th June up to today not yet allocated after i have emailed proof of payment twice.Now my account is in arrears after several attempts to get hold of this guys.A lady i spoke to this morning by name of Leon (refused to give her surname) did put the phone down on me and Ranzo Mkhari,I spoke to her this afternoon also put me on hold for over 20 minutes

Helpful (0)

Replies (2)

RCS's replyOfficial

04 Jul 2022, 17:04

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS's reply04 Jul 2022, 17:04

Official

Best regards,

RCS's replyOfficial

11 Jul 2022, 16:35

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,

RCS's reply11 Jul 2022, 16:35

Official

Best regards,

RCS Game Store

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