AA
Aeysha A

1 reviews | Active since Jul 2019

11 Jul 2019, 15:47

RCS GAME HAND OVER FOR ACCOUNT PAID IN FULL

I paid my RCS Game account up in December 2018. I received a settlement amount and paid it to the cent. In April 2019 my account got handed over and is now reflecting on my credit report, even though I received a paid up letter and sent it to the lawyers. PLEASE ASSIST URGENTLY

0
Replies (2)
RCS
RCS's reply11 Jul 2019, 16:58
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
RCS
RCS's reply21 Jul 2019, 09:21
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS