1 reviews | Active since Oct 2010
RCS / Game *****
Their system is faulty with all the ***** and they just let the ***** happen. It's very disgusting service from them. When I opened my ***** case in Dec 2018, I told the lady that I will withhold payment until it was sorted out. Why must I pay more per month due to ********** activities? She even said that yes I must to that. So I did.
In January I called to find out the progress and they game me an alternative email address. During Feb I got a call from someone asking me when will I pay. They informed me that the ***** case has been resolved, but with absolutely NO COMMUNICATION from RCS. How pathetic is that? I asked for an updated statement, still waiting!
And then RCS wants to charge me interest on the reversed payments which wasn't the correct amount due to the ********** case. How do you understand that?
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,