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Njabulo N

1 reviews | Active since Mar 2018

27 Aug 2025, 08:31

RCS Game EasyPay failure to track payments

I'm extremely disappointed with RCS as they requested me to pay an exorbitant amount and introduced a payment method or system which is EasyPay. I made a payment via this payment system and till today they can't track the payment, I've been harassed with messages, emails and phone calls from RCS over a system that they can't control. This is so poor from this organization which deems themselves as credible. My bank tracked the payment, but RCS could not detect a payment made to them. As a result, my name has purposefully been tarnished without an apology, I made a second payment since I am a law-abiding citizen for my reputation’s sake because of any organization that is failing dismally to control the payment system that they proposed. I’ve made complaints and still no response from RCS.

The purpose of this message is to warn every other law-abiding citizen not to fall for the same ****, rather make payment directly at the nearest Game store. I will not stop warning my fellow countrymen of this **** on other social platforms.

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Replies (1)
RCS
RCS's reply29 Aug 2025, 11:20
Official
 Good day Njabulo,

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards, RCS Group