RT
Ramushasha T

1 reviews | Active since Sept 2016

20 Sept 2016, 10:34

RCS Game Card wants to rob me

<p>I had an RCS game card which was handed over to the attoneys. Those attoneys called me and they gave me a discount for me to pay off my account in full. The amount to be paid was R5603.73.</p> <p>I then made a payment from my FNB account on the 29/05/2014. The lady from the attoneys confirmed that she got the funds and now my acount is paid in full.</p> <p> </p> <p>Today(9/20/2016) I recieved a call from another attonerys telling me that Game has handed over my account to them and i should pay around R6000 to settle the account. Whats wrong with you people. I am not going to pay any cent</p>

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Replies (2)
RCS
RCS's reply20 Sept 2016, 13:54
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

RCS
RCS's reply20 Sept 2016, 13:54
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group