MH
Mandla H

1 reviews | Active since Aug 2016

27 Aug 2016, 21:38

RCS Game Card ****

<p>I received the following sms from this number + ********** ********** 79; </p> <p> </p> <p>Dear Customer,check your balance, available credit and instalment due on your GAME card account simply sms your card number to 31102 OR register for Self-Service via https://ss.rcs.co.za/self-service/game or by downloading the App from your app store</p> <p> </p> <p>I sent an sms to 31102 and i did not receive any response instead R398.00 worth of my Vodacom airtime was ******, i was left with R2.00 after I sent that sms.</p> <p>I am so angry and dissapointed</p>

0
Replies (2)
RCS
RCS's reply30 Aug 2016, 12:25
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group

RCS
RCS's reply01 Sept 2016, 13:07
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS