BM
Beverley M
1 reviews | Active since Jun 2025
20 Jun 2025, 11:46
RCS-GAME-BLue label
lue Label loaded *****elent mobile content to my Game/Rcs account 2x. Now I been struggling for more than a month to get it taken off my account. RCS keeps on phoning me that I owe money - I have not received any date or airtime either, byt I owe them a wopping R927? I have pnoned in between RCS & Blue label - All i get is a sorry and reference number and empty promises to get it fixed within 48 hours. Between them I have 12 different reference numbers. What do I do to get it sorted out?
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RCS's replyOfficial
20 Jun 2025, 15:06 Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
Best regards,
RCS's reply20 Jun 2025, 15:06
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
Best regards,