DJ
Dorette J

1 reviews | Active since Jul 2021

20 Jun 2023, 16:38

RCS, Game and MDB

I'm creating a new post now everytime until this going to be resolved. I cannot understand how one company can be so *********************.

Here I am still waiting on a letter to confirm closure of account. MDB is still phoning me daily about this.... I've tried phoning RCS to ask them to help, but then they ask me for the letter as proof that the account has been close. I'm so sick of this.... I'm really considering suing RCS for this whole mess that they have created. I cannot understand how difficult it can be to just do tell MDB that my account has been closed since October last year... RCS has confirmed it, but yet you hand me over?????? If MDB does not stop phoning me by the end of this month. I will be contacting my lawyers.

For reference, please see previous reviews.

0
Replies (2)
RCS
RCS's reply20 Jun 2023, 18:49
Official
Good day, 
 
 We herewith acknowledge receipt of your complaint.
 
 We have escalated your complaint to the relevant department for further assistance.
 
 Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
 
 RCS Group
RCS
RCS's reply21 Jun 2023, 12:27
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS