ES
Elizabeth S
1 reviews | Active since Jan 2016
04 Aug 2020, 10:12
RCS Game Account Dispute taking longer to be corrected
Good day
I have lodge a dispute on my RCS Game Card in May 2020 until today i dint get any updates and they keep on calling me saying I am behind with my payment. Every time when i try to call is sounds as if is a new request to an urgent. Please assist so that they can finalise this issue.It is not easy i get loads of phone calls saying I am behind with my payments.
Helpful (0)
Replies (1)0
Replies (1)RCS's replyOfficial
04 Aug 2020, 10:18Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply04 Aug 2020, 10:18
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
