MF
M F
1 reviews | Active since Aug 2011
25 May 2020, 14:19
RCS GAME ACCOUNT
I am getting almost daily called from RCS's collections agents. Two companies in particular VVM and Vericredit, both demanding money from me. This has consistently happened even during lockdown. I am horrified that RCS can hand my account over to two agents and also and it is so strange that both companies are calling for me the same account. I am stressed beyond reason as my account have been paid up at the store and RCS should be communicating this to the respective agencies.
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Replies (2)MF
Regards
M F's updateReviewer Update
25 May 2020, 15:42I have called RCS numerous times and they fob me off by telling me to call the debt collectors even though they confirm that they've (RCS) received my payments and nothing is owing on the accounts. They will not contact the Debt Collectors to confirm my NUL balance and the agents are requesting full payment.
We are already stressed during this difficult time and to receive demanding calls from agents during the lockdown is not acceptable.
We are already stressed during this difficult time and to receive demanding calls from agents during the lockdown is not acceptable.
Regards
MF
M F's update25 May 2020, 15:42
Reviewer Update
I have called RCS numerous times and they fob me off by telling me to call the debt collectors even though they confirm that they've (RCS) received my payments and nothing is owing on the accounts. They will not contact the Debt Collectors to confirm my NUL balance and the agents are requesting full payment.
We are already stressed during this difficult time and to receive demanding calls from agents during the lockdown is not acceptable.
We are already stressed during this difficult time and to receive demanding calls from agents during the lockdown is not acceptable.
Regards
RCS's replyOfficial
30 Jun 2020, 12:31Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply30 Jun 2020, 12:31
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS