RCS GAME ACCOUNT

Ihave settled my Game account on the 7th of September, got the outstanding balance in store. Received a statement end of the month that on the 10th the added interest on a Zero balnace account as well as customer protection and dervice fee. After several emails, this case is still unresolved with someone by the name if Malesha-Lee replying the following: Kindly be advised that no settlement amount was provided to you upon settling the balance. This is an interest-bearing account. Charges are added on to your balance and settlements are to be calculated by RCS in order to keep the account on zero.

This is the reply I got from.my emails.... so an in store balance is not correct and can't be verified. Shocking how they cheat their customers!!!!