BW
Bonbon W

1 reviews | Active since Aug 2016

02 Jul 2019, 18:14

RCS GAME A BUNCH OF *******!!!!!

We had gone under debt review about 3years ago and our RCS Game account has been paid up last year February 2018. In August 2018 we received a call from attorneys informing us that the account has not been paid and that we owe them R7000 +. Keeping in mind that we have not heard from them since going under debt review. Our debt counsellor has been battling to get hold of them since with no response at all, they have even reinstated payments to Game to resolve the matter and no response. Today again we receive messages from attorneys informing us of our arrears and that we need to make urgent payments to avoid legal action.

RCS Game are a bunch of *******!!!! They have received the court paperwork for the debt review and never respond to any emails at all. When u call them they request more paperwork and when emailing it to them they don't even acknowledge the email.

I WANT URGENT ACTION TO THIS MATTER!!! THEY ARE ROBBING PEOPLE BLIND AND NITHING IS DONE ABOUT IT!!!!

0
Replies (2)
RCS
RCS's reply03 Jul 2019, 15:25
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
BW
Bonbon W's update06 Feb 2020, 10:39
Reviewer Update
ONCE AGAIN,

we still have No answers from you guys regarding our Game account. I am Angry and Frustrated at the INCOMPETENCE of the staff. Devesh is still not able to provide us with any proof of where our payments has gone to and when they had communicated with us as to the stop order has been made.

U R A BUNCH OF THEIVES!!! I refuse to make any payments to you until this matter is resolved and answers are provided.