YM
Yonela M

1 reviews | Active since Jul 2024

23 Jun 2025, 21:02

RCS GAME

RCS GAME OWES AN AMOUNT OF R500.00,THEY ARE REFUSING TO CREDIT BACK MY MONEY ITS BEEN FROM 2023.MAKING CALLS WITH NO PROGRESS. IM JUST BEEN TOLD TO SEND PROOF OF PAYMENT DETAILS, I DELIVERED AS THEY WISHED BUT NOTHING HAS BEEN ACTIONED SINCE THEN,ALL I GET FROM IS THAT THEY DOING INVESTIGATION. FOR HOW LONG..THEIR SERVICE IS VERY TERRIBLE AND PATHETIC.WITH THIS KIND OF ISSUE WHAT CAN I DO..BECAUSE I HAVE MANY TIMES TO DO FOLLOW UP AND I WOULD EVEN ASK FOR REFERENCE SO THAT SO I DONT HAVE TO EXPLAIN MYSELF EVERY TIME WHEN I MAKE FOLLOW UP,THE RESPONSE I ALWAYS GET IS THAT THEY DONT GIVE OUT REFERENCE. 😓😓😓😓😓😓😓😓😓😓😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

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Replies (1)
RCS
RCS's reply24 Jun 2025, 10:43
Official
Good day,

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards, RCS Group