HV
Henreigh V

1 reviews | Active since Dec 2017

20 Nov 2019, 07:40

RCS ********** ITC listing

I noticed you appear on my credit profile for an amount of R15000. You state that this account is 2 months in arrears and that I paid in September. The truth is that this listing is ******* and in contravention of the NCA. I never made payments on this account. To support your listing, please send me my credit agreement, statement indicating payments as soon as possible. This is ***** so please remove this from my profile.

0
Replies (4)
RCS
RCS's reply20 Nov 2019, 08:03
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
HV
Henreigh V's update20 Nov 2019, 16:39
Reviewer Update
I am still waiting to be contacted. This Account number *** is wrongfully on my credit report and I have spent money on this already. This is not my account and I want it off my credit report immediately.
HV
Henreigh V's update26 Nov 2019, 14:17
Reviewer Update
And I am still waiting to be contacted
RCS
RCS's reply30 Jan 2020, 15:53
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS