HN
Hluv N

1 reviews | Active since Apr 2022

03 Apr 2022, 23:10

RCS **********! Internal crime taking place

I just found out that someone had used my RCS card to the value of R50k. How is this possible? My email and contact details were changed on YOUR system. Does the POPIA not protect personal information? How did you allow these transactions to go through without someone redflagging it? I have spent the whole day trying to get a dispute form, and your call centre is absolutely useless!!! Please assist urgently. I also want a case to be opened as clearly someone within your company is selling personal information.

These people hang up the phone when you contact them. Lets do a thread on Twitter exposing Rcs or we take them to checkpoint

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Replies (2)
RCS
RCS's reply05 Apr 2022, 16:17
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply06 Apr 2022, 13:21
Official
Good day,

We are pleased to inform you that your account has been referred to the ***** department for investigation and resolution.

Please accept our apologies for the inconvenience this matter may have caused you.

I trust you find the above in order.

 
Kind Regards,

RCS CARDS