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Alvin R
1 reviews | Active since Sept 2021
01 Feb 2022, 11:07
RCS ********** activity
RCS finance, *********** staff that cuts the call while you waiting to be assisted. No communication to the current status of my account. Debits continue but balance stays the same like the past few months yet nothing bought. RCS contact me or I will cancel the debit and make u wait for monthly payments, this is rather frustrating and **********.
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Replies (2)
RCS's replyOfficial
01 Feb 2022, 11:13Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply01 Feb 2022, 11:13
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
AR
Alvin R's updateReviewer Update
01 Feb 2022, 11:21This rather be soon and not next year.
AR
Alvin R's update01 Feb 2022, 11:21
Reviewer Update
This rather be soon and not next year.