RCS ********** account unresolved

Item: RCS
Rating: 1
Author: Mmatshigo M

Hi my identity was ****** and a busby account opened in my name. This was in January. Each time I follow up, the matter is still under investigation. My account was handed over to debt collectors in the same month that the matter was being finslised. Until this day, I have not received any feedback from RCS but receive constant harassment from Blake debt collectors.

Helpful (0)

Replies (2)

RCS's replyOfficial

30 Oct 2019, 08:03

Good day We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards

RCS Group

RCS's reply30 Oct 2019, 08:03

Official

RCS's replyOfficial

30 Oct 2019, 09:20

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS Group

RCS's reply30 Oct 2019, 09:20

Official