BE
Bridget E
1 reviews | Active since Mar 2009
11 Feb 2020, 17:44
RCS *****ulant reflection on my credit against a paid up account from 2018
I actually just want to cry. I dont know what to do. My new credit report has a negative listing because of my RCS account which I paid up in FULL in Oct 2018, which is listing me as in arrears ... I have emailed them, i have begged, i have pleaded, i have threatened .. I am seriously at a loss ... how do i get them to accurately reflect that this account was PAID IN FULL well over a year ago :( :(
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Replies (2)
RCS's replyOfficial
12 Feb 2020, 07:54Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
RCS's reply12 Feb 2020, 07:54
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
RCS's replyOfficial
12 Feb 2020, 15:01Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS
RCS's reply12 Feb 2020, 15:01
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS