RCS - *****lent activities

I opened an account with Makro and RCS was the financer. I paid up the account and In December 2018 I received a statement from Makro indicating I owe them R11000 yet there was no purchase at all. I called Makro and I was told that there was a cash in which was requested from RCS. I queried the transaction with RCS in January 2019 and nothing materialise. I called again in May 2019 and my issue was not investigated. I did my investigations and only to realise that the cell number in their system under my profile was changed and I asked them for the account in which the cash in was deposited and they refused to give me the details yet. It seems this was an inside job whereby someone cashed into his account using my account. No one has contacted despite my queries day and night.

I am warning anyone with an account with RCS to be on alert because of *****lent transactions which they do not investigate.