TM
Thabang M
1 reviews | Active since May 2022
17 May 2022, 10:41
RCS ***** DISPUTE
I HAVE LODGED A DISPUTE FOR ********** PURCHASES SINCE 05 APRIL 2022. TO THIS DAY NO SINGLE FEEDBACK/COMMUNICATION. THE ***** LINE NUMBER JUST PLAYING LOUSY MUSIC AND NO ONE ANSWERS. WE RECEIVE SMS' TO MAKE ACCOUNT PAYMENTS BUT CANNOT BE ASSISTED WITH OUR DISPUTES. CAN I ALSO JUST STOP PAYING THE ACCOUNT TILL MY DISPUTE IS RESOLVED????
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Replies (2)
RCS's replyOfficial
17 May 2022, 13:32Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's reply17 May 2022, 13:32
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's replyOfficial
08 Jun 2022, 12:25Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS
RCS's reply08 Jun 2022, 12:25
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS