YS
Yogandren S

1 reviews | Active since Feb 2019

16 Feb 2019, 21:27

Rcs ***** department. No response

***** case not yet attended too. On 7/1/2019. I was *****ed for R8767. From a so called rcs app. The ********** registered my detail on rcs app and purchased items online from superblist.com. i received a sms and called the call centre to report . Next day sent a affidavit with all relevant details. Even blocked my cards. It's 16th feb. No response. But rcs wants me to pay the instalment and interest on the R8767. I will refuse to pay one cent until rectified. If I pay a instalment it makes me legally accepting the ********** transaction and will become disputable in a court of law. They said 21 days . Not one reply . The slowest system. That's why these ********** are robbing us. Because they know The system is easy to get too and rcs does nothing. But expects us to pay for these ********* ********** purchase. RCS app Is for ********* to ***** from the innocent people. Unacceptable

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Replies (2)
RCS
RCS's reply19 Feb 2019, 10:42
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
RCS
RCS's reply06 Apr 2019, 10:43
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS