1 reviews | Active since Dec 2012
RCS *****
I am absolutely disgusted in the level of service RCS has when it comes to ***** on their cards. about a month ago someone purchased on my card, 1st buying something of around R80 and then a bigger purchase of R1500. I called RCS to let them know about it and they wanted me to go to the police to get an affidavit to say it is actually my card, seriously??? I am the one calling to report the ***** and I need to get an affidavit??? they then said I just need to fill out forms, which I did and I sent it away, and was advised that as soon as the investigation starts I would hear from them. It's been amost a month and I have heard NOTHING!!!! I live in Cape Town and the purchase was made in JHB, what the hell is there to investigate?? your company is disgusting!!!
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group