AL
Anzel L

1 reviews | Active since Oct 2021

27 Oct 2021, 17:11

RCS *****

I have app**** for a loan with RCS, I was then asked to make an insurance payment into Their account not only once but 3 Times. i have made al 3 payment The money was still not payed into my account, I've contacted RCS back and i was advised to pay another amount which I was not prepared to pay they then advised me that the loan application will be canceled and transactions will be reversed into my account which is still not done its been 11 working days now. The person i was dealing with is :

George Elvis (Mr.) Senior Loan Manager RCS Loans Financial Company (SA) Limited Licensed Financial Services Provider +27 (0) 73 9757 796 (telephone) +27 (0) 86 *** (fax) *** (Email)

Everything looked legit, I will not leave this here i want all 3 transaction amount payed back into my account

1) R 2850 2) R 3296.42 3) R 2775

RCS is a joke and the biggest ***** company I have ever heard of.

0
Replies (2)
RCS
RCS's reply27 Oct 2021, 17:20
Official
Good day 

 

We herewith acknowledge receipt of your complaint.

 

We have escalated your complaint to the relevant department for further assistance.

 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

 

Kind Regards

RCS Group

RCS
RCS's reply28 Oct 2021, 12:28
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS