RP
Raesibe P
1 reviews | Active since Aug 2018
22 Nov 2019, 05:01
RCS *****
iI received an sms on the 21 November 2019 from my bank that RCS is requesting my bank statement and i called my bank and requested them not to give anyone my bank statement as i have never open or attempted to open and account or request any loan.On the 21 November 2019 i received a call from ***. How do I inform RCS that i am not the one thst that requested the loan nor opened a card with them.
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RCS's replyOfficial
22 Nov 2019, 08:18Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply22 Nov 2019, 08:18
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RP
Raesibe P's updateReviewer Update
20 Dec 2019, 15:26But you never contacted me?
RP
Raesibe P's update20 Dec 2019, 15:26
Reviewer Update
But you never contacted me?