DM
Doreen M
1 reviews | Active since Apr 2020
23 Apr 2020, 16:35
RCS *****
Hi,
Two months ago I found out that someone took credit in my name. I contacted RCS and submitted all necessary documents, I was told to wait for 21 days for feedback. Two months later I have never received feedback even, today I received an sms stating that I need to pay.
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RCS's replyOfficial
23 Apr 2020, 16:37Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
RCS's reply23 Apr 2020, 16:37
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group