RCS *****

<p>Good Morning,</p> <p> </p> <p>Attached please find proof of payment as requested.</p> <p> </p> <p>Please note that the payment of R500 was done on the 3rd of March 2017, I've send this proof through on the 3rd, again on the 18th via my Nedbank internet banking and again on the 17th from my personal email, please see below read receipt. Every time after I've send the proof of payment I phoned RCS to confirm receipt of payment each time I was informed that they have not received any proof the same thing happened on Friday, that is why I've send it from my personal email to obtain proof that someone is receiving the email and not allocating the payment as they should, please see proof below, when I queried this matter and informed the call centre that I have proof that the email was read then all of a sudden they got find my email. Yesterday my husband received another phone call from RCS enquiring about the payment due - how is this possible is there no system in place??????</p> <p> </p> <p>I truly don’t understand why this issue is just with RCS, I've never experienced this type of unprofessionalism with any of my credit providers, please see to it that any interest charge due to late payment gets reversed seeing that this is a fault on RCS side now I as client must be penalised for your unstructured business operation!!!</p> <p> </p>