JV
Jan-Albert Viljoen
1 reviews | Active since Jul 2019
18 Jul 2019, 14:01
RCS FRAD Reported - Almost 4 Months Later and Nothing done, no Communication
Reported ********** activity on my RCS Makro immediately, this was 3 1/2 months ago and still no word or contact from RCS or any of their representatives. Emails get ignored, no customer service whatsoever. Interest gets charged even though my account has been blocked. Even though I still service my account, they couldn't be bothered to communicate in any way.
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RCS's replyOfficial
20 Jul 2019, 10:05Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply20 Jul 2019, 10:05
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group