NH
Nobantu H

1 reviews | Active since Jan 2015

30 Apr 2018, 11:58

RCS forcefully running a debit order on your account without your agreement!

RCS as a financial institution provides a terrible service. They deduct amounts off your account via debit order without you ever agreeing to it then they hide behind the fact that their systems automatically agree to a debit order and you don't have to sign any agreement form with them.

This is unacceptable!! debit orders need to be a mutual agreement!

0
Replies (2)
RCS
RCS's reply30 Apr 2018, 15:37
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply30 Apr 2018, 15:54
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS