RCS FORCEFUL TO INCREASE MY CREDIT LIMIT

I HAVE A GAME AND QUEESPARK CARDS THAT I AM BUSY PAYING OFF, YET DESPITE ME PUTTING INTO THE GAME CARD R10000 TO FINISH UP THE PAYMENT AS SOON AS POSSIBLE FOR PERSONAL REASONS, RCS JUST HAPPENED TO BE RELUCTANT TO DECREASE THE CL. I HAD CALLED 2 OR 3 FROM GAME(CAPE TOWN, NEXT TO THE POST OFFICE)WITH THE HELP OF A GAME CONSULTANT DAYS AFTER I MADE THE R10000 PAYMENT TO REQUEST FOR A CL DECREASE. TO MY SURPRISE I RECEIVED MY STATEMENT DAYS LATER WITH A CREDIT LIMIT INCREASE INSTEAD. I SENT AN EMAIL WITH THE STATEMENT AND THE LETTER FROM CLINT BRINK WHO HAPPENS TO BE THE CUSTOMER SERVICE MANAGER AT THE GROUP AGAIN REQUESTING THAT THEY DECREASE MY CREDIT LIMIT TO NOW AVAIL. THIS MORNING I CALLED AND I WAS TOLD THE STUPIDEST THING I HAVE EVER HEARD: THAT I MUST SEND MY REQUEST WITH MY ID. I AM JUST SHOC IN THE WAY RCS BEHAVES. THEY FORCE CUSTOMERS IN INCREASING THERE CREDIT LIMITS. I KNOW SO BECAUSE I NEVER KNEW OF THIS SITE BUT WAS REFERRED TO IT BUT A COLLEAGUE WHOSE 5 FRIENDS COMPLAINT FOR THE SAME THING. THIS IS A TREND AND RCS SHOULD BE ASHAMED OF THEMSELVES! THIS BEHAVIOUR IS UNACCEPTABLE. WHAT THEY OFFER IS NO CUSTOMER SERVICE. THEY ARE A GANG, BOOLIES, *****S, *******, ******!!