1 reviews | Active since Jul 2020
RCS Finance loan gone opposite direction
I just saw a great opertunity to help me financially with boost... But this below was my email to RCS the on the 2nd day dealing with them:
Good day,
I am very disappointed in the loan process. The whole loan advertising and process is very misleading and causing big and more financial burdens on SA citizens. The reason I went for this was the fixed 5% interest rate as advertised. There were no other conditions even mentioned.
Now there were an insurance cost of R9,860.00 (which I get beck with 7% claimable interest upon completion) as well as a R13,296.46 transfer cost to be paid by the borrower. Also after that was all paid by the borrower, an additional R7,500.00 should be paid to the SA Reserve bank?
Herewith I would like to cancel the loan application not because I changed my mind but due to the misleading advert of a fixed 5% interest loan even if you are blacklisted. The reason anyone will borrow money is that they don't have any and need it.
The consultant who assisted me was very helpful and explained the process in depth for me to understand. A big thank you to comsultant George Elvis who is only doing his work.
However, I will have to take this further with RCS to cancel my request, which I understand also have a cancellation fee to top it all. And by saying that, I lost more money than RCS being helpful as on the advertised loan application promotion. This loan would've helped me to get out of debt and able to pay the installment with a smile as I actually can afford it.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
So I was ****med big time paying R28 000.00 into 3 accounts of FNB for Reserve bank and and...
All documentation look very ligit with header and footers. Even email address with different aliases "***" on a ********** domain
So I was ****med big time paying R28 000.00 into 3 accounts of FNB for Reserve bank and and...
All documentation look very ligit with header and footers. Even email address with different aliases "***" on a ********** domain
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
