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Bianca A

1 reviews | Active since Sept 2020

15 Sept 2020, 10:54

RCS Email address

Can anyone help me with an email address that I can contact RCS on?

I keep receiving calls and sms's stating my account is in arrears, WHICH IT IS NOT.

RCS perhaps you could respond so we can have this matter resolved. I would like to send my bank statements to you proving payment has been made.

Thank you

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Replies (4)
RCS
RCS's reply15 Sept 2020, 11:02
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

Best regards,

BA
Bianca A's update15 Sept 2020, 11:14
Reviewer Update
I can not see the number or email adress
BA
Bianca A's update15 Sept 2020, 12:58
Reviewer Update
Has Makro Credit and/or RCS changed their banking details or is it still the same?

I have been making payments and I am still being told I am in arrears, I would like this resolved asap please.

Thank you
RCS
RCS's reply22 Sept 2020, 12:29
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS


Best regards,