RCS / Edgars Service Fees

RCS has eventually refunded the credit balance on my late husband's Edgars account. However they have not reimbursed the service fees deducted over the last few months since the original instruction to close his account and refunded the credit balance to the Estate Late bank account.

The original instruction from the Executor was sent inearly August 2020 to close this account and of course this request was ignored by RCS / Edgars and they continued to deduct the R30 service fees per month from the credit balance in my late husband's Edgars account.

When this account was opened over 20 years ago, there was no such thing as deducting service fees of R30 on a credit balance and this was a 6 month interest free account. The terms and conditions agreed upon when the account was opened have been changed by RCS / Edgars without taking into consideration the original agreement with their clients.

I trust that RCS / Edgars will do the right thing.