1 reviews | Active since Jun 2017

18 Oct 2020, 12:22

RCS EDGARS messed up all edgars account putting clients name at risk

Ever since rcs took over edgars i have problems with my account they don't allocated payments i have to struggling for weeks to sort out my account now they said they are using other banking details so i have emailed everything for someone to assis me with the correct details, i do not have a car and can't drive up and down to make payments in store!!! This is getting ridiculous and. Now i get messages im going to lose my account butvthey can't do their jobs im tired of complaining spending time on my works Phone sorting out this mess... So Edagrs will definitely lose me as an customer tired of this

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Replies (1)
RCS
RCS's reply18 Oct 2020, 12:28
Official
Good day 
 
We herewith acknowledge receipt of your complaint. 
 
We have escalated your complaint to the relevant department for further assistance. 
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 
 
Kind Regards 
RCS Group