RM
REGINA M

1 reviews | Active since Jan 2020

22 Dec 2020, 09:26

RCS EDGARS - DISAPPOINTING

RCS ***- Ever since RCS took over Edgars accounts I have been struggling, consultants cannot even help customers, they have no answers or even statements to refer to when being questioned regarding accounts, they are absolutely helpless and not even bothered to assist . they hang up on clients and they cannot assist with anything. no management can be reached or anyone to resolve escalated issues. I am highly disappointed and will close off my Edgar's account because of the level of incompetence that I experienced.

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Replies (1)
RCS
RCS's reply22 Dec 2020, 13:56
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

Best regards,