iM
isabel M
1 reviews | Active since Jul 2012
08 Dec 2020, 18:50
RCS /Edgars
Just received notification that my account was used at foschini. Called RCS immediately. Was transferred to the ***** division they informed me that they are not sure if there is a ********** activity or not because the system takes days to update transactions. The cherry on top was how cheeky the agent was. Reality is my account has been a mess since rcs took over edgars account. So much incompetence. Its just not worth it. RCS will actually bring edgars to its knees because i have no intentions of having the card unblocked!
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Replies (1)RCS's replyOfficial
09 Dec 2020, 11:12Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply09 Dec 2020, 11:12
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
