AA
Arief A
1 reviews | Active since Sept 2011
10 Oct 2024, 08:46
RCS /Edgars - Billing Complaint.
Good day, i am dissatisfied with your pathetic service. RCS is a ****. I have a clothing account with Edgars and i am being charged a HUGE interest rate + service fee. This account is a 6months interest free account so why am i paying these additional fees. i want it adjusted or i will keep complaining till i am satisfied with the resolution . i want this situation fixed.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
10 Oct 2024, 09:06Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
RCS's reply10 Oct 2024, 09:06
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
AA
Arief A's updateReviewer Update
10 Oct 2024, 11:16Good day,
Absolutely fantastic response from Ada (RCS). She contacted me and assured me that she will investigate and get back to me. i would like to say Thank you very much for the speedy service that you have provided to me and my query has been resolved.
Absolutely fantastic response from Ada (RCS). She contacted me and assured me that she will investigate and get back to me. i would like to say Thank you very much for the speedy service that you have provided to me and my query has been resolved.
AA
Arief A's update10 Oct 2024, 11:16
Reviewer Update
Good day,
Absolutely fantastic response from Ada (RCS). She contacted me and assured me that she will investigate and get back to me. i would like to say Thank you very much for the speedy service that you have provided to me and my query has been resolved.
Absolutely fantastic response from Ada (RCS). She contacted me and assured me that she will investigate and get back to me. i would like to say Thank you very much for the speedy service that you have provided to me and my query has been resolved.
RCS's replyOfficial
10 Oct 2024, 11:44Thanks for the compliment Arief, so glad you have had a good experience.
RCS's reply10 Oct 2024, 11:44
Official
Thanks for the compliment Arief, so glad you have had a good experience.