PK
Palesa K
1 reviews | Active since Nov 2020
13 Nov 2020, 10:47
RCS Edgars
Since RCS has taken over Edgars payments, whenever I make payments in my Edgars account, they do not allocate my payments into my account then I end having amounts overdue on my account. I receive non stop calls for collection and I even got charged in my latest statement for collection fees + interest. This has been happening for the past 3 months.
Helpful (0)
Replies (1)0
Replies (1)RCS's replyOfficial
13 Nov 2020, 13:01Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply13 Nov 2020, 13:01
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
