PK
Palesa K

1 reviews | Active since Nov 2020

13 Nov 2020, 10:47

RCS Edgars

Since RCS has taken over Edgars payments, whenever I make payments in my Edgars account, they do not allocate my payments into my account then I end having amounts overdue on my account. I receive non stop calls for collection and I even got charged in my latest statement for collection fees + interest. This has been happening for the past 3 months.

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Replies (1)
RCS
RCS's reply13 Nov 2020, 13:01
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group