TS
Tjaart S

1 reviews | Active since Dec 2020

11 Dec 2020, 12:33

RCS / EDGARS

I've settled and closed my Edgars account on the 28 October 2020, ref nr: R597456, but are still getting SMS 's that I must pay R130 before 02 December. Which I did. Then received SMS saying that they over charge me with R100 which I can claim as a voucher at at any Edgars. Phone them on the 11 December, my account is still active?? Request them to close it again!! Inform me that I will receive confirmation within 8 days. RCS I WILL NOT RECOMMEND ANY OF YOUR SERVICES TO ANYONE!! Since end of September 2020 no account statements. If I take the gift voucher, I will purchase something that cost edgars maybe R40, so they effectively still stole R60 from me!! SMS me about over charges on interest which will be rectified on October ' account, which was not visible, because NO ACCOUNT RECEIVED!!

0
Replies (2)
RCS
RCS's reply11 Dec 2020, 12:37
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

TS
Tjaart S's update11 Dec 2020, 14:15
Reviewer Update
"Copy and paste" reply, you do it with everyone, just scroll through all the other complaints