PV
Pieter V
1 reviews | Active since Jun 2016
09 Oct 2020, 10:22
RCS EDCON?????
Since RCS took over Edcon its been a hassle to get my account paid.When contacted RCS they said to pay i to their EDCON RCS account,paid 2 months now EDgars cant find my payment..send through all the proof of payments but still its not solved.Paid over R700 now nobody knows where the .oney went to.Who do you need to pay then RCS or WDGARS.Please can somebody resolve this!!!!
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Replies (2)
RCS's replyOfficial
09 Oct 2020, 10:40Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply09 Oct 2020, 10:40
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
PV
Pieter V's updateReviewer Update
11 Oct 2020, 17:34Just received an sms from Edgars that my account is R900+ in arrears now.Who do we believe now as RCS tild us to oay the money into their account and not to pay Edgars...so who stole the almost R800 I paid??????
Sort this out ASAP
Sort this out ASAP
PV
Pieter V's update11 Oct 2020, 17:34
Reviewer Update
Just received an sms from Edgars that my account is R900+ in arrears now.Who do we believe now as RCS tild us to oay the money into their account and not to pay Edgars...so who stole the almost R800 I paid??????
Sort this out ASAP
Sort this out ASAP