RCS DRAMA
On a cape union mart account, administered by RCS, 12 monts revolving credit.
My concern is the following:
On an outstanding balance of R766.64 your calculated installment is R304.07. That is almost 50% of the outstanding balance.
How was the installment calculated according to the agreement as stated on your pre-agreement quotation?
I will include a copy of the above-mentioned agreement and would really appreciate immediate feedback regarding this issue.
The account is 12 months revolving credit, so according to the quotation if I had utilized my entire available credit the repayment would have been R1159.00 over a period of 12 monts, and that includes all fees and insurances.
What is the point of having an Account, then I might as well have purchased the product using Laybuy.
Furthermore the response from your contact center is truly awe inspiring...
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
No one has contacted me yet regarding this matter.
Your service is utterly useless, I will personally advise other people not to Engage business with RCS, they see you the customer as not important in their eyes.
No one has contacted me yet regarding this matter.
Your service is utterly useless, I will personally advise other people not to Engage business with RCS, they see you the customer as not important in their eyes.