AM
Andisiwe M
1 reviews | Active since Aug 2020
28 Jul 2022, 16:30
Rcs double deduction
I have a double deduction from rcs Phoned their customer care line all day and agents can’t assist Was given a refund department email address which returned undelivered!! *** Please help I’m frustrated and don’t have money to waste anymore
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
29 Jul 2022, 16:22Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
Best regards,
RCS's reply29 Jul 2022, 16:22
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
Best regards,
AM
Andisiwe M's updateReviewer Update
29 Jul 2022, 16:29Still, this is an automated response yeses
AM
Andisiwe M's update29 Jul 2022, 16:29
Reviewer Update
Still, this is an automated response yeses
RCS's replyOfficial
08 Aug 2022, 12:29 Good afternoon,
Your complaint is currently in progress and feedback will be provided once resolved.
Please accept my apologies for the delay.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
Bronwyn
Your complaint is currently in progress and feedback will be provided once resolved.
Please accept my apologies for the delay.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
Bronwyn
Best regards,
RCS's reply08 Aug 2022, 12:29
Official
Good afternoon,
Your complaint is currently in progress and feedback will be provided once resolved.
Please accept my apologies for the delay.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
Bronwyn
Your complaint is currently in progress and feedback will be provided once resolved.
Please accept my apologies for the delay.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
Bronwyn
Best regards,