RCS don't sort out accounts!!! Saying I'm I arrears. Charching me a collection fee. After sending 4000 proof of payments!!

I don't know what to do anymore. I keep on sending proof of payments like they ask me to. I sent it on whatsapp(4000) and to their emails a few times. But they don't recieved any of the proofs. RCS NEVER correct my account. They keep saying I'm in arrears. And I'm not. They sending me formal letters to say they going to hand me over. Yet I pay them every month. One person even sent me proof that they recieved my payments,but in the next email they sent me warning letters!!! And all the phone calls!! Then I explained and sent a proof of payment AGAIN!!@!!! Can someone please sort out this!!! On this you will see June payment is not reflect Again, so they will ask to sent proof of payment AGAIN!!!! Why??? They even stop my card because according to RCS I do not pay my account!!!!!!!!

The following payments is reflecting on your RCS account.

Amount of Payment

Date of Payment

R 1500.00

31 January 2020

R 1000.00

02 March 2020

R 1200.00

25 March 2020

R 860.00

04 May 2020

R 900.00

29 May 2020